Indians Must Learn to ‘Stay Safe Online’ as Scammers Have Spread Phishing Net for IRCTC & UPI Users: Experts
While Union IT Minister Ashwini Vaishnaw launched a new campaign called "Stay Safe Online" as part of India's presidency of the G20, a report by Cyble Research and Intelligence
Labs (CRIL) revealed that there is a new wave of financial fraud in which scammers, monitoring Twitter complaints, are targeting IRCTC customers and UPI users.Cybersecurity and
online scams have emerged as significant concerns in recent years according to several tech experts, while the country is seeing a digital boom. From online payments to online
healthcare consultation as well as education, Indians have embraced all types of new technology when needed. But at the same time reports highlighted a significant increase in
online fraud cases too.For example, as per Cyber Pravah, the third and fourth quarterly issue, UPI fraud cases have increased from 50,812 in Q4 2021 to 1,13,137 in Q1 2022.
Additionally, internet banking fraud complaints saw a rise of 14% from 13,791 in O4 to 34,229 in Q1 of 2022.It is said in the report that "technological advancements and the
COVID-19 pandemic have also accelerated the reliance on digital platforms to perform daily and essential activities, making users increasingly susceptible to cyber
threats".Additionally, according to data from the Ministry of Home Affairs (MHA), UPI frauds contributed significantly to a 15.3% increase in the overall number of complaints
reported on the National Cybercrime Reporting Portal (NCRP) between the first and second quarters of 2022.A new waveThe latest investigative report by CRIL has shown that there is
a new scam trend, targeting Indians who post complaints on social media accounts. The report also shared several pictures as proof of the modus operandi.The researchers found that
scammers are now keeping an eye out on Twitter and other social media sites for customers asking for refunds for problems they may have had with services offered by IRCTC.In the
blog post, CRIL noted: “The scammers use Twitter to find potential victims by monitoring user complaint tweets. These tweets, which are meant to bring attention to issues and
problems, are being exploited by cybercriminals to target their victims. We have also noticed a scam involving the IRCTC. The scammers seem to monitor Twitter for complaints about
the Indian Railways, and when they find a victim's contact information, they will call to initiate the scam."The researchers explained that when users report complaints on social
media, scammers take advantage of the opportunity to conduct phishing attacks by instructing them to download malicious files in order to register their complaints and steal money
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